Senior Lessons Manager (PJHQ)

Senior Lessons Manager (PJHQ) - Northwood

MASS are seeking an experienced and motivated Senior Lessons Manager to join our Defence Lessons team in the Permanent Joint HQ (PJHQ) in Northwood. The primary focus for the role is to support the PJHQ Operations Teams (OT), who are directing current UK world-wide military operations, through close coordination with the wider PJHQ Staffs. Key outputs are ensuring delivery of coordinated lessons identified and lessons learned capability which shapes planning and operations. The secondary focus for the role is to support the Joint Warfare (JW) analysis branch with the MoD to develop a Defence learning culture. Working as part of a high-performing team they will also enjoy a strong degree of autonomy and associated responsibility.

How you’ll support us

To provide a Lessons Learned support capability to Permanent Joint Headquarters (PJHQ) under the direction of the Team Leader Defence Lessons. 

• Provide a lessons support capability function in support of the Team Leader Defence Lessons and PJHQ/JW staffs to ensure effective delivery of required tasking;
• As directed, support JWST lessons reporting requirements to TSSP/PJHQ/JW/MASS;
• Support the lessons process as agreed through the Team Leader Defence Lessons and with the relevant PJHQ OT Leader;
• Manage expectations of the customer to ensure awareness of the limits of capability provision and support with the tailoring of their requirements accordingly;
• Provide a proactive response to prospective and current client requirements;
• Keep abreast of issues affecting the Training Support and lessons markets, and collect business intelligence;
• Undertake learning and development activities as agreed with the line manager;
• Exploit opportunities to keep up to date with area of expertise/profession (for example, background reading, meetings with Subject Matter Experts, attendance at seminars, etc);
• Undertake other tasks to support the department where required;
• Comply with Company policies and procedures (including the Business Management System);
• Adhere to the MASS values.

The invaluable experience you’ll bring, to help us achieve more

We’re expecting that you’ve done this role before or are experienced in what is required, so you’ll know how to do it whilst spinning multiple plates:

• Requires in-depth knowledge of principles and practises of running complex and/or sensitive projects and basic knowledge of other related areas
• Solves relatively complex problems
• Works independently receiving minimal guidance
• May lead projects or have accountability for on-going initiatives
• Acts as a resource for less experienced colleagues

Essential:

• Experience of joint warfare
• Military service and staff experience (preferably Joint as opposed to single Service) at SO2 level or above, or equivalent.
• Developed Vetting (DV) security clearance or a willingness to apply for a DV.

Desirable:

• Experience of a Lessons role
• Experience in the use of the Defence Lessons Information Management System (DLIMS).

Who is MASS?

MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you’re ready for digital transformation.

MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.

Apply today to see how working for MASS could work for you!